Immerss 3.3.5

Immerss is a developer of a live video commerce platform that provides an in-store experience for online customers. The platform connects online shoppers with in-store sales associates to guide them throughout the shopping process, culminating in checkout during the video call. This setup enables direct-to-consumer brands to enhance their online customer engagement while empowering their sales associates to expand their sales outreach beyond the physical store.

• Inbound Live Guided Shopping

Empower your in-store sales associates to assist online shoppers browsing your website. By interacting through the custom Immerss widget, online customers can engage in live video sessions with trained sales experts who help them navigate their purchases. This immersive co-shopping experience elevates the service quality typically associated with in-store transactions.

• Virtual in-store experience for online shoppers
• Co-shopping boosts conversions and average order value
• • Outbound Live Guided Shopping

• Enhance your brand's clienteling capabilities by allowing your sales associates to seamlessly schedule live video shopping appointments with their top customers. Equipped with the custom Immerss app integrated with your CRM and inventory systems, sales associates can deliver a virtual in-store experience and actively engage with customers as if they were physically present.

• • Elevate in-store associates' productivity and profitability
  • A seamless path to the store for remote customers
  • Personalized Shoppable Recordings

  Empower your sales associates to create and share brief videos featuring embedded shoppable product galleries. These easily crafted videos can be distributed to clients through the Immerss custom app during slower store periods.

  • Reach targeted customers with innovative video merchandising
  • Enhance engagement between sales associates and customers
  • Live Shoppable Trunk Shows

  Broadcast your brand's latest arrivals using the Immerss app's online trunk show functionality. It replicates having a personalized QVC-style show streaming directly from your brand's website. These shoppable live events are ideal for interacting with a vast audience.

  • A branded online shopping network integrated into your website
  • Engage the audience through live chat or record events for later distribution
  • Shoppable Video Playlist

  Revamp your brand's existing video library effortlessly by incorporating shoppable product galleries into them. By embedding product galleries, even older videos can gain renewed relevance.

  • Easily transform existing videos into shoppable assets
  • Embedded video player to showcase videos on your website
  • Performance Tracking

  The performance tracking feature provides real-time reporting on customer engagement and sales across all Immerss modules. It captures and shares vital data and insights during every customer interaction - from tracking associate sales to discussing products on each call and more.

  • Effortlessly monitor associate commissions and store sales
  • Gather product data insights and assess sales associate performance